Your comments regarding the condition of the curtains and the design of the bathrooms have been duly noted, and we will address these concerns with our team in order to make the necessary improvements. It is certainly not the level of comfort we strive to provide for our guests, and we apologize for any inconvenience caused. We are sorry to hear about the issues you experienced with the room temperature. We appreciate your kind words regarding the efficient check-in process and your room being changed to a higher floor with a good view of the river.
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